FAQ's

I FORGOT MY PASSWORD

Please visit the forgot password page, enter the email address used for your account, and we will send you an email to reset your password..

After your order has been processed and shipped, CÔCO GIN will email you an invoice with tracking number. If you have an account with CÔCO GIN, you can check the online status of your order and track your order using your order number. View / Track My Orders

HOW DO I RETURN / EXCHANGE ITEMS?

30-day Return Policy for online purchases from this site. We will accept merchandise returned in its original condition and packaging if it is received by CÔCO GIN no later than 30 days after the date of delivery. Merchandise sale price will be refunded. We do not refund shipping fees. Sale items are final sales and may not be returned or exchanged. All returns require a Return Authorization. To obtain a Return Authorization form, please Contact Us.

HOW DO I PLACE A WHOLESALE ORDER?

If you are interested in placing a wholesale order, please Contact Us.

WHERE DOES CÔCO GIN ONLINE DELIVER?

CÔCO GIN online currently offers shipping to the US, Canada, UK, select EU countries and GCC countries. To view local currency and shipping rates, please select your shipping destination below prior to adding items to your shopping cart and check out. Should you wish to place an order for delivery elsewhere in the world, please contact a customer service specialist for assistance. View Delivery Times + Costs Change Shipping Destinations

WHAT IS YOUR PRIVACY POLICY ?

Your privacy is important to us. Please view our privacy policy details.

UNSUCBSCRIBE FROM THE NEWSLETTER?

If you do not wish to receive communications about promotions or special offers, you can opt out at any time by e-mailing us at hello@cocogin.com. If you have an account, you can also go to your My Profile page and unsubscribe there.